Reviews (5)
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Wendy Walker
18 Apr, 2018
I came to iBuild Handyman Services when I ordered Handyman Services through Amazon in my area to put together a Swing Set from "Santa". Ray Cobb is the owner and he sent Jerry to me. Jerry was AWESOME! The day it was scheduled it was POURING Rain and sleet, Yet Jerry spent 3 hours out there freezing and putting the swing set together perfectly!
I have since used iBuild Handyman Services two more times to redo my garage and make it are more organized and nice looking space. Jerry was my guy again and he did a fantastic job. Ray also stopped twice that day to check on Jerry's work and to see the finished project.
I now have 2 more projects in the works with them. They are excellent, professional, knowledgeable AND will even tell you not to have work done if its unnecessary so I don't waste my money.
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Vanessa Ray
28 Dec, 2017
A great experience, in my case they came out same day I called and did a closet remodel in my master bedroom. Ray the owner is very nice and dependable. The cost was more than fair, and Gerry did an awesome job. They are definitely the one to call !!!
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terra Wilson
19 Jan, 2018
Professional and great final result. iBuild put my sons basketball goal together within the time frame we estimated. I will be a repeat customer for my other household needs and highly recommend this company. Thank you Ray!
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Andrew Middleton
01 Apr, 2018
I cannot recommend this business. I contracted them to remodel a bathroom in my condo and it was the process from hell. Ray is knowledgeable though unfortunately there is little attention to detail from either him or his workers, nor is there sufficient quality control.
The problems started with the sub-contractor that was employed to carry out the work. He was fine on a personal level, but the lack of quality control soon started to show . There were issues with uneven tiles, they forgot to create a soap /shampoo niche in the shower, scratched floorboards, and a scratch on my $2K vanity. The issues were compounded when the subcontractor himself sub-contracted the job out to someone else and then went incommunicado for a week. A bunch of clowns were brought in who made most of the mistakes I mentioned. They were so lazy that they couldn’t even be bothered to dispose of the grout properly and it was sitting in a thick pile on my tub when I arrived home one night. Apparently these sub sub contractors were a professional painter and a fencing specialist. What place do people like that have doing a bathroom!!!!
Another issue that arose was with the wiring. My condo is an older one and the wiring throughout the complex is aluminum, which is something that most contractors will not work with. I was not aware that my placed was wired with aluminum wiring from the outset though it was brought to my attention by Ray within the first week of the project. It was suggested that I get the entire place re-wired given the potential risk of fire from aluminum wiring overheating, something that it is prone to doing. Given the extreme cost of re-wiring (in the ball park of $7K) I decided to go and complete the electrical wing myself with the help of a friend. I never even thought about asking for a discount on the initial estimate and was certainly not offered one either.
I always felt like I had to watch over the work like a hawk and it’s not a pleasant feeling like a tyrant when you ask someone to fix an issue just to bring the quality up to par. The final straw was when the subcontractor started gluing tiles down on the floor and the outside of the shower rather than using thin set. I only discovered this when one of the tiles became loose and I was able to observe the short cuts that had been taken before the final grout work was performed. It’s unfortunate as most of the tiling work was done to an OK standard (though the contractor used grout lines which were way too big – yet again, another sign of inexperience) and the gluing only appeared to start at the tail end of the tiling job. I reported this to Ray and was met with a very aggressive tone and told that he was tired of me criticizing the quality of the work and that I should be willing to pay the full amount of the estimate i.e. no deductions for entire sections of tiles that were laid incorrectly, repair work for scratched floor boards etc. I don’t consider myself demanding and I had put up with numerous issues and delays so to be confronted with that was disappointing. I also had to take on the electrical component of the job myself, as I mentioned. Afterwards I sent him photos of the glued down tiles and didn’t hear back for over a week before getting a text out of the blue telling me the same contractor will be there to fix the job. I don’t think so!!! Quite a cowardly and unprofessional act from someone who didn’t want to face the music and acknowledge the issue. It was clearly just an attempt to obtain the 2nd half of the payment I was owing and which they well knew they didn’t deserve. I later found out that the estimate I was provided was well above market, though admittedly I was setting myself up to be screwed when Ray asked me what my budget was and I was dumb enough to tell him. What do you know? The estimate came in right on my budget which was about twice as high as it should have been.
Do yourself a favor and take your business elsewhere. Avoid these clowns at all costs. The other reviews posted on Google about iBuild are most likely fake.
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Sheri Broyles
01 Aug, 2017
Everyone needs a good handyman who can do whatever/whenever. Ray Cobb at iBuild is now my go-to person when I need something done. I trust him to figure out what the problem is, fix it and do it for a fair price. He's been able to everything I asked and, if he couldn't do it, he was willing to find someone who could. I highly recommend iBuild.
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